Wiseserve

How-to

Copy these prompts — how Wiseserve actually learned Grok

Real prompts from Front Desk Supervisor Peter Kemp (Nov 2026), plus Elsa’s eBay day-to-day lines. Use the same pattern at your shop: connect carefully → write rules → test run → watch → then scale to multi-bot projects.

Privacy note: Screenshots and prompts are internal tooling examples. No customer ticket data. Choose human Microsoft / eBay sign-in yourself — don’t hand passwords to the bot. Team quotes appear only with permission.

The growth pattern (what to copy)

  1. Own the agenda — don’t accept the default first task.
  2. Write rules before the bot edits anything.
  3. Say Wait / test run / list first.
  4. Ask to see the process live.
  5. Teach reusable business rules once.
  6. Split work across bots with a named project.

Scene 1 — Connect the real system (day 1)

Are you able to sign in and connect to our Seraph database? Located at: https://seraph.computerassistance.uk

Then choose human Microsoft sign-in yourself — don’t hand over passwords to the bot.

Scene 2 — Teach the job in one clear brief

Please go into our stock system. This is accessed via the stock tab at the top of the page. From here, I will need you to go through all stock items that are in the database (do not include items that are marked as discontinued). Task 1: Check the last time the stock item value was changed (cog → Product history). Task 2: If the last change was before 2026 and the stock value is 0, mark the product as discontinued (cog → edit → Discontinued → update).

Scene 3 — Interrupt, add rules, insist on a test run

Conditions: Do not mark any items as discontinued if the stock quantity is unlimited (infinity symbol). Please label this task as 'Stock check' in your list of tasks.
Let's do a test run first. Please select the External Drives filter. Run stock check, but list the matches first so I can confirm.

Scene 4 — Trust through transparency

Could you show me your process please?
Or rather, could I see you in action?

Scene 5 — Multi-bot project (later that week)

Name the project, split roles, ask bots to coordinate:

Hello! I've pulled you together to work on Project CA Customs. Research and Shop bot have the details already. You will need to coordinate together to get the relevant info to each other.

And for the website draft:

I would like to see a draft page mocked up that showcases the 3 gaming PCs and 3 gaming laptops suggested so I can review this.

Elsa’s day-to-day selling prompts (second voice)

Elsa Moroney — eBay day-to-day at Computer Assistance.

connect my ebay account so i can ask you what i have listed already to make the process quicker when selling items
Check if I have listed this.
Can you lower the price to 32?
search through my ebay to find what i need to reduce the price on with things that aren't selling

Across the team

Consented moments included in the 2026-11-05 afternoon video refresh — not copy-paste prompts, but proof the pattern spreads.

Alinery (permission granted): “Sure, go ahead and see what I have been doing. Already did what typically takes me a week work into just today, loving it.”

Mateusz — multi-bot desk names (Polish chat previews not published): Emails, Site Audit, Meetings, Eve Calendar, Panam Tank, Yen on Unicorn, Seraph, Shani on the boat.

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