Seraph & Yeti Helpdesk Solutions
Streamline Your IT Support, Ticketing & Customer Service
At WiseServe, we provide access to two robust helpdesk systems—Seraph and Yeti—designed to help IT teams, MSPs, and customer support departments manage tickets, communication, and workflows more efficiently.
Whether you want a fully downloadable system (Seraph) or a web-based help desk you can try instantly (Yeti), you can explore both and choose what best fits your business operations.
Why Seraph Helps Your Business
Seraph allows you to centralise customer support, track every case, and ensure no ticket is ever missed—making it perfect for businesses that want complete control over their helpdesk system.
Downloadable. Powerful. Built for IT Support Teams.
Seraph Helpdesk System
Seraph is a complete Customer Support Management System designed for IT support companies, repair shops, and MSPs. The system helps manage, track, and process support cases with precision—both for walk-in customers and business clients.
Key Highlights
- Fully downloadable helpdesk software
- Built using modern programming technologies
- Modular and adaptable for different support environments
- Optimised for IT support workflows
- Available as a ready-to-use VirtualBox image
- Can be extended with additional modules
Fully Web-Based. Easy to Use. Try Instantly.
Yeti Helpdesk System
Yeti is a streamlined, modern, and fully web-based helpdesk system ideal for MSPs, IT teams, and support staff who need a system that works anywhere, anytime, without installation.
Explore its clean interface, ticket automation, role management, and workflow-friendly layout—built for fast, efficient support operations.
Key Highlights
- 100% web-based helpdesk system
- Simple and clean interface
- Perfect for MSPs and distributed teams
- Role-based access for technicians and managers
- Real-time ticket updates
- Accessible from any device
Try Yeti Helpdesk Demo
👉 Live Demo: https://demo-yeti.wiseserve.net
Demo Login Details
User: yeti-admin
Password: Admin1234
Ready to Explore?
Try the Yeti demo or download Seraph today and experience streamlined support management.
👉 Download Seraph: https:/seraphhelpdesk.com/download/
👉 Try Yeti Demo: https://demo-yeti.wiseserve.net
Seraph vs. Yeti — Which One Should You Choose?
| Feature / Benefit | Seraph Helpdesk | Yeti Helpdesk |
|---|---|---|
| Software Type | Downloadable System | Web-Based Platform |
| Ideal For | Retail shops, IT support teams, internal departments | MSPs, remote teams, cloud-first companies |
| Installation | Yes (VirtualBox Image) | No Installation |
| Flexibility | Highly modular, extendable | Simple, fast, accessible |
| Access | Offline or local server | Any device with internet |
| Best Use Case | Businesses wanting full system control | Teams needing fast remote access |