IT Support Oxford
As the premier IT support company in Oxford, Wiseserve is dedicated to delivering bespoke solutions that perfectly align with your specific business requirements. Our team of IT experts excels in offering proactive maintenance and swift problem-solving, ensuring the smooth operation of your systems. This commitment allows you to concentrate on your core business activities, confident in the knowledge that you have the best IT support at your side.
Support packages based on your budget and needs
Silver
IT Help Support Package
Dedicated Account Manager
No Nonsense Computer Support
Annual Reviews and a customised service for your business
All issues adhere to 4-hour SLA
Quick setup, satisfaction guaranteed
Gold
Advanced support package for a more inclusive support experience
Dedicated Technical Lead to recommend IT-related improvements to your business and its processes
All issues adhere to a 2-hour SLA, guaranteed
Account & Project management
Proactive server monitoring and many other bespoke options
Includes an initial IT audit and everything you need for total coverage
Platinum
Proactive maintenance, Emergency hardware loan service, IT software and inventory management
Live monitoring of all servers, strategic Infrastructure roadmap, IT Budgeting and Governance report
All issues adhere to a 1-hour SLA and are prioritised in our support queues
Complete customisation
Full-featured Support Package for in-depth monitoring and unparalleled service
Managed IT Support Services in Oxford
Emergency IT Support in Oxford
Navigating the swiftly changing landscape of digital business requires a reliable ally during unexpected crises. Imagine having a team of dedicated experts ready to respond promptly to unforeseen technical challenges, minimising downtime and ensuring a swift resolution.
Whether it’s a sudden system failure, a cybersecurity breach, or a critical software issue, our Emergency IT Support is your dependable lifeline. We recognize the urgency of these situations and stand prepared 24/7 to provide the expertise you need, ensuring your business remains resilient and operational even in the face of unforeseen disruptions.
Rely on us as your IT Support partner, offering real, human support in the ever-evolving world of digital emergencies.
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Remote IT Assistance
Discover the ease and effectiveness of our remote IT assistance services, providing expert support directly accessible to you. With our dedicated team just a click away you can efficiently address technical concerns and focus on your business.
Our remote IT assistance not only accelerates issue resolution but also curtails downtime, empowering your team to concentrate on critical tasks without requiring physical on-site visits.
Proactive IT Maintenance
Embrace the proactive approach to maintaining your IT infrastructure and fortify its core. Rather than merely responding to issues as they arise, our strategy involves anticipating and preventing potential challenges.
Our dedicated team employs continuous monitoring, timely updates, and preventive interventions to ensure that your IT systems operate at peak efficiency.
By staying ahead of potential disruptions, we aim to safeguard your systems against downtime and enhance their overall resilience.
Proactive IT maintenance is more than just a fix-it strategy; it’s a strategic investment in the enduring stability and performance of your technology. It creates a path for smooth operations and sustained success in the constantly evolving digital landscape.
Managed IT Services in Oxford
Experience the utmost in IT efficiency with our managed IT services in the vibrant city of Oxford.
Our all-encompassing solutions extend beyond mere troubleshooting; we take a proactive approach to oversee and optimise your entire IT infrastructure. From safeguarding network security and ensuring data backup to managing software updates and providing help desk support, our team guarantees the seamless operation of your systems, enabling you to concentrate on your core business objectives.
Tailored to suit the distinct requirements of your Oxford-based business, our managed IT services establish a dependable foundation for continuous growth and technological prowess.
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Virtualisation
Growing too quickly? Need more servers to handle the load? It’s time to talk about Virtualisation. See how much room, time and money you can save by investing in virtual machines!
Exchange Support
Need assistance with setup and maintenance of your exchange server? Or are you looking for a mail solution that is vastly superior to your previous? We can help.
Web Development
Your first impression on the web is the most important for your customers. See how you can improve your conversions, sales and more with a tailored website.
Office 365 Support
We don’t just sell you office 365, we also provide setup and maintenance, too. Modernize your office suite with office 365 business setup the way you want it.
Linux Support
We also support various distros of linux, including server variants. If you need guidance or support setting up your server for the first time, or improvements, we can help.
Consultancy
A good IT solution starts with a good, organised and structured approach. To get professional advice and complete your next IT solution, we are ready to advise, provide and maintain.
Here’s what our customers say, about us. Leave a comment on any social media to let us know your experience with Wiseserve.
First-class support, without which we would not have grown. An indispensable partner.
Rhodes Trust
I recently purchased a desktop PC from a large PC retailer which as I have found out to my cost was a mistake. Not only was the service appalling but the technical support totally unreliable. To cut a very long story short due to misinformation from the PC retailer I was left with a problem I could not solve and after many days of stressful head scratching I went in search of some help and how glad I was to find Computer Assistance at Cowley. The help and advice I received from them was excellent . I found them very professional and kind and sorted out my problem very quickly and efficiently. In this day and age so many companies just want to make as much money out of you as they can but here that was certainly not the case and very refreshing to be treated with kindness and compassion for a change. Would highly recommend.
Anthony Thouless
Thank you so much for your help on this, I will definitely be recommending Computer Assistance to people for computer support you guys rock!
Windrush Studio
I'd bought a new PC and partially set it up when my old one was hacked. I brought it in to be cleaned of any malware and Cathren found that the old hard disk was near death. She transferred all the files to the new PC and completed the setup in 2 short sessions. And she did things I didn't know I needed, like setting up auto-backup on an external disk. She was calm, professional, very personable and did a fantastic job. I’d recommend Computer Assistance to anyone with a computer problem!
Christine Baldwin
Contact us today to get the most out of your I.T. Support
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